1. This rule does not apply to custom-made products, digital items and items that have been painted to specification and 🔑 have been unsealed after delivery.
2. If the item has been unsealed and modified in any way such as having primer 🔑 or paint, or any other surface finish applied to an unpainted product (such as fresh 3D printed model or part; 🔑 or an unfinished resin cast part), then this rule does not apply.
3. If the buyer exercises their right to return 🔑 an item, we will reimburse all payments, including the original postage charge, received from the buyer. However, if we not 🔑 receive the returned goods from the buyer, we may withhold such reimbursement provided that reimbursement occurs within 14 days of 🔑 receipt of the returned goods.
4. The buyer is responsible for paying ALL return postage costs.
5. The following form must be 🔑 completed by the buyer - https://ln5.sync/dl/76f819080/cccjz42f-6y6dujyv-jhzmfq5p-9igjj7mt - for each item compliant under this policy before any reimbursement is given.
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